Our 10 Step Carpet Cleaning Program Before your carpet is cleaned please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning. STEP 1 — Pre-Inspection Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining. STEP 2 — Prevacuum If needed, your carpet will be thoroughly vacuumed to remove bonded dry soil and or excess pet hair. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning. STEP 3 — Furniture Moving Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs. STEP 4 — Pre-spray & Pre-spot If needed, traffic areas and spots are pretreated for more effective soil and spot removal. STEP 5 — Pre-Groom If needed, your carpet will be pre-groomed with a carpet groomer to further loosen traffic area soil. STEP 6 — Extract & Rinse Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. We clean with water temperature between 180 °F - 190 °F. STEP 7 — Neutralize Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soiling condition. Improving air quality by removing pollens, dust mites, etc. STEP 8 — Post-spot Treatment If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by our service technician may not be removed. STEP 9 — Post Grooming The carpet pile is set in one direction for faster drying and visual appeal. STEP 10 — Post Inspection Please walk through your home or business to inspect our work. ALWAYS Get Carpet Protector Applied When You Have Your Carpet Cleaned! After your carpet is cleaned … 1. Be careful walking from carpet to hard surfaces. Floors can be slippery. 2. Limit your traffic as much as possible for the first 12 hours. 3. Remove blocks and tabs 48 hours after carpet is cleaned. 4. Vacuum carpet anytime after the first 24 hours. |







